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Post by mattkc on Nov 14, 2008 7:58:56 GMT -6
i have a grain valley belt lite. when i turn it to the high side, i goes dim in about 5 seconds. is this something i can fix or does it need to be sent in. thanks in advance for your help. matt.
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Post by administrator on Nov 14, 2008 8:40:26 GMT -6
When you are on the high side of your bulb the switch on your battery pack needs to be turned all the way up. Anything lower than that and the light will go out. The lights are designed to do that to save on battery power. If that does not help then give us a call.
888 337 4933
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Post by mattkc on Nov 14, 2008 19:07:37 GMT -6
i`ll have to give you a call. i have it all the way turned up and it lasts anywhere between 5 -15 seconds, then fades out.
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Post by Redgy Ramsey on Nov 14, 2008 19:26:17 GMT -6
SOUNDS LIKE YOU HAVE A BAD CHARGER BUT COULD BE ABOUT ANYTHING! GIVE US A CALL AND WE CAN HELP YOU! DID YOU GET THIS LIGHT FROM US OR GRAIN VALLEY DOG SUPPLY?
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Post by mattkc on Nov 26, 2008 16:46:56 GMT -6
i was just wondering on the turn around time if i send my lite in. i know it has to be worked on it won`t even hold a charge now. also do you do exchanges?
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Post by Redgy Ramsey on Nov 29, 2008 9:37:16 GMT -6
SHOULD GO OUT THE SAME DAY AS WE RECEIVE YOUR LIGHT. WE DO TAKE TRADE INS!!
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Post by mattkc on Nov 30, 2008 20:37:28 GMT -6
i think your right about my charger. it won`t even charge now. i`m going to try a different charger to see for sure. if that`s the problem, i`ll be ordering one soon.
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